For Idea Technology Solutions, quality means choosing what is correct over what is erroneous, what is better over what is good, and what is excellent over what is better in every stage of product development, solution providing, implementation and support services.

Our vision is to be ready to respond to the needs before they arise; in other words, to endeavour to be "one step ahead".

Within the scope of its ISO 9001 Quality Management System Standard, İdea Teknoloji Çözümleri collects information, conducts risk analysis, evaluates risks, determines their magnitude, and classifies them based on the principle of evidence-based decision making across all processes in order to identify potential risks. It reviews and revises its assessment procedure periodically. It plans and implements the necessary training and development work for the establishment of risk-based thinking throughout the company.

The guiding principles for any task, role or position in the processes of production, research & development, adaptation, support and service delivery are as below:

• He/She Respects the natural, physical and visual environment,
• Watches over the national interests and economic stakes, avoiding extravagance,
• Is aware of the universal values embracing human resources,
• Follows global standards, laws and the company vision,
• Is aware of customer values and business priorities,
• Acts in line with global standards, laws and the company vision,
• Is conscious of customer values and business priorities,
• Is sensitive to the value of the data and information belonging to the customer,
• While responding to the current needs of customers in the first place, he/she observes, evaluates and takes into account their future needs,
• Challenges the benefits of products, solutions and services,
• Strives to reach the right information and to benefit from experience,
• Makes use of the company procedures for the transfer of acquired knowledge and experience to team members, to colleagues, and to the future of the company,
• Embodies the principle of continuously improving the products, services and processes he/she is responsible for.